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Message from Telstra - Unplanned Outage at Nunile & Dumbarton

Published on Friday, 16 January 2026 at 2:30:08 PM

Telstra is restoring an unplanned outage impacting mobile and fixed services in areas of Toodyay - Nunile and Dumbarton.

A technician has been dispatched.

Any calls to Triple Zero from a Telstra mobile when the site is off air will automatically connect to another mobile network if available for connection to emergency services.

We know outages like this are frustrating for our customers and recommend referring to the below ‘Further Information’ section for tips on how stay connected.

Our network teams are working as quickly as possible to restore services and we suggest keeping up to date on this outage via
Thank you for your patience and understanding while we restore services.

Tips for improving connectivity while works are underway:
  • Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.
  • We also encourage business owners talk to their bank about connecting their EFTPOS terminals to their NBN or Wi-Fi connection to prevent delays in processing transaction.



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