The Shire is seeking a Customer Service Officer to join our Community ResourceCentre and complete a 12-month traineeship. This full-time position will provideopportunities to develop your customer and community service skills and increase yourinvolvement in the local community. The Toodyay CRC provides comprehensive on-the-job training and support throughout your traineeship.
Our vision; to create a workplace where our culture is positive, our people are inspired,and our teams perform at their best. We are committed to supporting our staff to grow,learn, and develop, ensuring that everyone can achieve their full potential.
The Shire of Toodyay acknowledges this position is made possible through funding from theDepartment of Primary Industries and Regional Development Regional Traineeship Program.
WHY YOU'LL LOVE IT:
- Gain a nationally recognised qualification
- Great career opportunities upon completion
- All training provided
- No study debt
WHAT YOU’LL BRING:
- A strong desire to contribute to the Toodyay community.
- Willingness to learn and apply new skills acquired through the traineeship.
- Fresh ideas and a positive attitude, contributing to a welcoming environment for ourcommunity.
SELECTION CRITERIA
Essential
- Willingness to undertake studies whilst working.
- Computer skills with basic proficiency in Microsoft Office applications.
- Understanding of good customer service.
- Hold a current or have the ability to gain a Working with Children Check.
- Hold a current or have the ability to gain a Police Clearance.
- Pre-employment medical at the Shire’s cost.
Desirable
- Developed communication skills.
- Excellent customer service skills.
- Competent technology skills across all mediums.
- Ability to use initiative and work in a team environment.
- Effective time management and organisational skills.
- Ability to work out of normal hours if required.
APPLICATION
Your application should include: A comprehensive resume no more than two pages; and A cover letter no more than three pages outlining your interest in the position andaddressing your suitability for the role By submitting your application, you agree to provide true and accurate information onyour career history and qualifications. It is essential that the information you provide is clear, concise and relevant so theselection panel can readily assess your claim for the position.
LODGEMENT OF APPLICATION
Applications should be marked “CONFIDENTIAL – “CRC Customer Service Trainee” and forwarded to the Chief Executive Officer at the Shire of Toodyay by mail, in person, via email to records@toodyay.wa.gov.au or through the Seek platform.
Written applications should be addressed to the CEO at the Shire of Toodyay as follows:
Chief Executive Officer Shire of Toodyay 15 Fiennes Street (PO Box 96) TOODYAY WA 6566
Complete the Applicant Declaration contained in this package and ensure it accompanies the above with your application.
Applications close at 4.00pm on Thursday 20 February 2025
Thank you for your interest in the position of CRC Customer Service Trainee with the Shire of Toodyay. |