Shire of Toodyay

Customer Service Charter

The Customer Service Charter is an expression of the Shire of Toodyay's commitment to improving our service and communication with all stakeholders. It sets out the standards you can expect from the Shire every time you interact with us, whether it is by phone, through the mail, via email or in person.

The hallmark of our Service Charter is a promise to provide consistently professional and high quality service, based on the five core values of honesty, integrity, respect, professionalism and open communication.

Customer Service Charter

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